SHIPPING, PROCESSING AND DELIVERY

Orders placed on weekdays (Monday to Friday 12:30 pm) are processed and shipped within 48 hours.  No orders are processed, shipped or delivered on weekends and public holidays. 

We only ship to physical addresses and cannot allow orders to go to PO Boxes. 

Shipping within New Zealand is always free.

Once your order has been processed you will receive an email containing your tracking number.
Please allow 1-3 days for delivery.

FASTWAY: https://www.fastway.co.nz/tools/track/
NZ COURIERS: https://www.nzcouriers.co.nz/track_and_trace.html#ATicket
TOLL: http://fasttracker-nz.tollgroup.com/onetoll-fast-tracker.aspx

REFUNDS, RETURNS AND EXCHANGES

If you’re looking to return or exchange your order for whatever reason, we're here to help! You can return your product for store credit, a replacement product, or a refund to the original payment method.

RETURNS AND EXCHANGES
Items must be returned in their unopened original packaging. We do not provide prepaid shipping labels for returns and exchanges unless the item has been damaged in transit. 

RETURN ADDRESS
42 Bell Road,
Papamoa
Te Puke, Rd7
3187

Once we receive the tracking number a refund, store credit or replacement will be initiated.

Please contact us immediately should you receive a damaged product.  Items damaged in transit will be replaced and a prepaid shipping label will be provided to return the damaged items.

Payment Options

Maiking an online payment has never been easier. Payment can be made by, Credit Card,  Bank Deposit and interest free payments from Afterpay, Polipay, Oxipay and  Laybuy

Back Orders

Nutratech Ltd currently does not allow backorders via our e-commerce system. Please feel free to contact us for more information on a specific product if not in stock.